Contact Us

Please use the form on the right to contact us.

Our customer service team will be glad to help you with any issues you have. We operate Monday through Friday from 9AM - 5PM and are not open during the weekends or federal holidays.

         

123 Street Avenue, City Town, 99999

(123) 555-6789

email@address.com

 

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Terms & Conditions

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Terms & Conditions

Radix Products offers customers a guarantee that our products will stand up to the rigors for which they were intended. All Radix products are backed by a one-year manufacturing warranty in order to safeguard against any and all defects in workmanship and material.

Damages due to normal wear and tear, such as rips, tears, abrasions, UV degradation, misuse, neglect, or natural breakdown of materials over time, are not covered under this warranty.

If you have a warranty claim on an item that is out of stock, you will be eligible for store credit in the amount of the item’s current price.

Customers are responsible for shipping items to Radix Products for warranty evaluation.

Our typical turnaround time is 1 to 2 weeks from the time we receive your product until it is returned to you. In rare cases, this process may take longer. For further questions, please contact support@radixproducts.com.